Case Study: Pentanet
From Challenge To Triumph
Pentanet is an Australian telecommunications and gaming company that provides high-speed internet services in Western Australia, as well as cloud gaming and digital entertainment across Australia and New Zealand. The company was founded in 2017 and is headquartered in Perth. Pentanet has built Perth’s largest and fastest-growing private wireless network, delivering fast and reliable internet services using cutting-edge technology. The company has been growing rapidly in recent years, with internal processes in select departments needing a boost to keep up with the pace of growth and change. Pentanet’s Field Operations and Projects Management teams recognised the need to improve several business processes to increase efficiency, productivity and collaboration across departments.
Organisational Challenges
Inefficient business processes
Lack of transparency
Limited automation
Strategic Response
Zhamatix began by conducting a thorough analysis of Pentanet’s existing business processes, identifying areas that could be streamlined and automated to improve efficiency. Zhamatix provided business process management consulting services to help Pentanet document and visualise their processes, identifying areas that could be standardised and improved. Zhamatix also provided Asana optimisation services, helping Pentanet’s team to set up Asana effectively through the creation of templates, forms, and workflows, train team members on how to use the tool, and automate workflows to reduce manual effort and errors.
Result
The changes recommended by Zhamatix helped Pentanet improve efficiency significantly within the Field Operations and Projects teams. With the optimisation of Asana and the streamlining of their processes, the teams were able to work more efficiently and handle a higher volume of projects without adding additional staff. As a result of these changes, Pentanet saw improved communication and collaboration among team members and increased productivity.
Eddie from Zhamatix tailored the course to suit our needs. He delivered the Asana training with a great balance of knowledge and fun. This kept our team engaged at all times and enthused to undertake the new skills into our current projects. I would highly recommend Eddie to any company who needs a well-rounded Asana training. Thank you Eddie and Zhamatix for your excellent service. - Scott Salter, Project Manager
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